Warranty and Returns

VULCAN Customer Satisfaction

At Vulcan Fitness, our number one goal is to ensure that our customers are 100% satisfied with their purchase. This includes everything from the quality of our products, to the speed and helpfulness of our customer service. 

Warranty

Our equipment is built to last. All our products come with a one year manufacturer's warranty. However even if your product suffers a defect past this one year time frame, please contact us and we will do all we can to remedy your concern.

Returns

Vulcan Fitness offers a 14 day money back guarantee for any change of mind decisions. All items must be unused or unbuilt, and returned in their original packaging. 

Simply send us an email saying that you would like to return your items, and we will provide you with instructions.

Please also note that freight costs will be borne by the buyer for change of mind returns.

If for any reason you are not happy with your purchase, please contact us and we will do all we can to find a solution. 

If you have any questions regarding any of the above, please reach out to us via WhatsApp or email.

Thanks from all of us at Team Vulcan.